Caller:
Hi there, I’m just ringing to ask about teeth whitening.

Michelle:
Yes, we do offer teeth whitening. Are you already a patient with us, or would this be your first visit?

Caller:
It would be my first visit.

Michelle:
No problem, you’re very welcome.
For new patients, we first get you registered through our monthly plan called Denplan Essentials.

Caller:
Okay, and what kind of whitening do you offer?

Michelle:
We offer both in-clinic whitening and take-home whitening.
The dentist would need to see you first to confirm which option would suit you best.

Caller:
Right, how do I get started and how much is that monthly plan?

Michelle:
Denplan Essentials is £17.12 per month and includes two dental exams and two hygiene visits each year, routine x-rays as needed, oral cancer screening, and 10% off most further treatment.
We would send a link to your mo-bile so you can fill in your details, and then a member of the team will be in touch to get you set up.
May I take your full name please?

Caller:
Sean Higgins.

Michelle:
Thank you. And the best mo-bile number for you?

Caller:
07564411773

Michelle:
Perfect.
We’ll send that link over to your mo-bile now, and a member of the team will be in touch.

Caller:
Great, thanks.

Michelle:

Can I help you with anything else Sean?

Caller:

Is there free parking at your clinic?

Michelle:

Yes we have extensive free on-site parking here at the practice.

Caller:

Ok that’s great thank you.

Michelle:
Thanks for calling Dunmurry Dental Practice, Sean. Have a lovely day.

END CALL